Some guests may seek to self-isolate to due to a possible exposure or to keep distance from immunocompromised family members, or to complete the remainder of their mandatory 14 day self-quarantine period after completing their 3 day mandatory hotel stay, which the Canadian Government requires from all international travelers arriving in BC.
We would like to reassure you that extra measures have been put in place for your safety and we remain committed to making your stay as comfortable as possible:
|Complimentary Wi-Fi is provided, so you can stream from the comfort of your suite. But just in case, we do have cable television as well, so reach out to us for a full list of channels and HD programming.|
|Each suite will have its own kitchen that is equipped with pots & pans, plates, glasses, cutlery, and basic cooking utensils, as well as small kitchen appliances, a microwave, a stovetop oven, and dishwasher.|
|Urban Fare (across the street) would be happy to deliver groceries if you`d like to stock up on fresh produce, meat, and dairy. Both can be arranged ahead of time so once you arrive, the basics are covered. Many restaurants remain open, so just let our front office know that a delivery is on its way, so they can grant access to your floor. Note that payment must be settled directly with the delivery person or via your chosen Food Delivery App.|
|Start off your day with a cup of Nespresso coffee – and once you can go outside, you have many options to choose from: Starbuck’s, Tim Horton’s, or JJ Bean in the very same block along Alberni Street.|
|Our front office is open 24 hours and our team members are here to assist from receiving the parcels from your online shopping to dealing with any questions or emergencies that may come up during your stay.|
|Housekeeping services will not be provided for the duration of the stay; however, we can arrange for our staff to drop off additional towels, linens and toiletries as requested, as well as arrange for picking up refuse from your suite.|
|Laundry and Dry-cleaning services are available on Monday, Wednesday, and Friday only (please drop off items before 8 am if you wish for same day service) – note that there is no service on statutory holidays.|
|14+ night bookings will include 1 unassigned parking for the duration of your stay (based on availability). No over height parking.|
We hope you will come back to Vancouver once the world begins travelling again – and when you do, we’d love to be the hub from where you explore all that our city has to offer. And for those staying closer to home, a select number of suites are being offered to BC Residents at reduced rates.