Site Security

Your privacy is very important to us at Carmana Plaza. This web site and its service providers collect, use and disclose personal information to operate the sites, provide services, service requests, improve our services, and develop and inform you of additional services. Information is managed in keeping with the British Columbia Personal Information Protection Act and the corporate privacy policy.

In order to protect your privacy in the use of this site, we adhere to the following guidelines.

This web site will expressly request the voluntary disclosure of information that personally identifies our customers or allows us to contact our customers. When possible, customers will be provided with the means to make sure that personal information is correct and current.

Select, reputable, third party service providers are engaged by Carmana to provide booking services. These providers will collect, use and disclose information, including credit card information, to Carmana as provided by users. Users will be expressly advised when leaving the Carmana website. Information provided by such service providers is provided to Carmana for processing. Carmana is not responsible for the content or information management of the third parties and users of these external sites should be aware that Carmana’s guidelines apply only to the information as collected directly by or disclosed to Carmana. You should be aware that any personally identifiable information you supply directly to a service provider in any manner, is subject to their privacy statement and practices, for which Carmana has no responsibility.

Information and data may be automatically collected through the standard operation of our internet servers and through the use of internet cookies. Cookies are small text files that a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site, and allow a site to track usage behaviour and to compile aggregate data that will allow content improvements and targeted advertising. We do not use cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with Carmana. If you do not want information collected through the use of cookies, you can adjust your browser settings; however, you should note that cookies may be necessary to provide customers with certain features available on this web site.

Within this web site and Carmana servers, data encryption and firewalls are used to secure your personal information. However, the internet is not a fully secure medium and therefore, complete confidentiality and privacy cannot be ensured. Carmana will not be liable for any damages resulting from the transmission of confidential or personal information to us.

Information, logos, graphics and photography of Carmana, are protected under Canadian and international law respecting intellectual property. Use of this material is expressly subject to and conditional upon the express authorization by Carmana. Any other use is strictly prohibited, may constitute infringement of proprietary rights and may be actionable under civil and/or criminal laws.

We reserve the right to change these terms at any time without notice by posting new or revised terms on this web site.
If at any time a customer believes that this web site has not adhered to the principles as set out in this statement and terms of use or has any other concerns, please notify the Carmana Plaza privacy officer by email at and we will use all commercially reasonable efforts to promptly address the concern.