Except for medical assistance animals, pets are not permitted on the premises. This policy is strictly enforced, and guests will be asked to board their pet(s) at a kennel.
We do not have in-suite laundry; however, coin operated washers and dryers are located on the 3rd floor of Carmana Plaza (open 24 hours). Please note that an access card is required to gain entry and exact change is needed to operate the machines. Laundry detergent/fabric softener is available for purchase at the Front desk.
Same day service is available Monday – Friday (except on Statutory Holidays). Please drop off your dry cleaning at the Front desk before 9:00 am along with the completed forms or request for a suitable time for pick up.
No. 100% Non-smoking Policy: Smoking (including non-tobacco products) is not allowed in any of the suites or balconies. A cleaning fee of $250 will be charged for each violation
Our parkade entrance is accessed through the back lane (between Bute and Thurlow)
Daily cost is $25 (taxes included) with in-and-out privileges. Please note that the maximum clearance height is 6’2” – OVER HEIGHT PARKING IS NOT AVAILABLE.
Vancouver Convention and Exhibition Center (Walking 10 min / Car 5 min )
Canada Place (Walking 12 min / Car 5 min )
Stanley Park (Walking 15 min / Car 5 min )
Rogers Arena (Walking 21 min / Car 8 min )
BC Place (Walking 16 min / Car 7 min )
Gastown (Walking 21 min / Car 7 min )
Yaletown (Walking 19 min / Car 6 min )
Taxi companies operating out of YVR have implemented guaranteed zone fares. For Downtown Vancouver, the fee will be CAD $35 (does not include gratuities) – their designated stands are located on Level 2 of the Domestic and International Arrivals Area.
From YVR Airport, take the Canada Line disembark at Vancouver City Center station (6 blocks away).
Yes, we do have accessible suites – please contact us directly for more information.
Although we don`t have a restaurant, we are located in the Alberni District and surrounded by a variety of restaurants and cafes.
No, we do not have a pool; however, the following pools are located nearby and offer drop-ins:
Yes. Our exercise room is located on the 3rd floor and is open from 6:00am to 12:00 midnight.
Yes. Complimentary Wi-Fi access is available in your suite and all public areas. Log-in instructions and password may be obtained through the Front Desk upon check-in.
Yes. Located on the 3rd floor, our meeting room is ideal for small boardroom meetings and training/workshop sessions. For pricing and additional information: Meeting Room Info.
110 volts – adapters are available at the Front desk. A deposit of CAD 20.00 plus tax is required but refundable upon return of the item.
Due to the high number of requests for suites with balconies (which are very limited) and/or a specific preferred view (English Bay or North Shore Mountains), we cannot guarantee that these requests will be granted; however, be assured that we will try our best to accommodate them.
There’s something tactile about holding a set of keys in your hands – so whether you’re with us on vacation or on business, think of it as little reminder of “home”.
We encourage you to send us your feedback via firstname.lastname@example.org.